Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator not working? If so, you can try to solve the issue on your own or call Elite Honolulu Appliance Repair for refrigerator repair Honolulu, Hawaii.

There are many reasons for the water dispenser in a refrigerator to not work. Again, some suggestions might sound a little strange. However, something as simple as an off switch on the refrigerator has been the culprit in the past. Be sure to check the more obvious potential issues prior to moving forward with complicated refrigerator repair. Let’s begin to cover this appliance repair problem and see what solutions we can reference for a broken water dispenser.

The cause of a broken water dispenser is typically either an installation problem, a filter problem or frozen water lines:

Refrigerator Installation Issues

You just installed a brand new refrigerator with a water dispenser, but it’s broken. The water dispenser has to be hooked up to the home’s water line. That could be the problem.

If your new refrigerator is replacing an older refrigerator that did not include an ice maker or water dispenser, there is a chance that you don’t have a functioning water line running to this area of the kitchen. A water line is typically run from underneath the home either in a crawl space or basement. You can acquire this type of water line at just about any hardware store and they are very easy for the average homeowner to install. Typically they have a a water shut-off valve, which is important so that if you should need to relocate the refrigerator, you can turn off the water.

If you have an attached water line, is the valve turned on? The valve handle must be lined up with the hose. And, is water going through the pipe you have installed to connect the water line? Simple and common questions, but items that have to be confirmed.

If you removed the doors during installation the water dispenser isn’t plugged in. Check the owner’s manual to see the wire harness for that particular refrigerator. Be sure that it is plugged into the refrigerator.

When the water is connected, most of the time there’s air in it. So, lifting and lowering the dispenser lever to get the air out is needed.
Filter Issues

On some popular models, there are different filters. These filters can “expire”, become clogged or become frozen. All of the filters are dependent on the model and brand of refrigerator. If your filter is blocked it will cause slow filling or no flowing. It’s recommended that your filter be replaced every 6 months. Replacing filters can be challenging. If you have issues, go online or call us and learn the proper method to change a filter.

One idea is to fill the water filter with water before installation. Typically the water filters will need a long time to fill, which could lead you to believe the water dispenser on the refrigerator is not working. You will want to read the manual if nothing is working. To ensure it’s not air caught in the lines, depress the dispenser arm for around 5 minutes.

A frozen water tank could be the reason for the problem as well in some models. If the water tank is frozen it will leak onto the fresh food bins. Low amounts of food in the fresh food bins could cause freezing.

ADDITIONAL REFRIGERATOR RESOURCES